Toyota Culture : The Heart and Soul of the Toyota Way

English

ISBN: 0071492178

EAN: 9780071492171

Category: Transportation / Automotive / General/Business & Economics / Production & Operations Management/Business & Economics / Management/Business & Economics / Organizational Behavior/Business & Economics / Industrial Management/

Publisher: McGraw-Hill Companies, The

Release Date: 01/05/2008

Synopsis: Winner of the Shingo Prize for Research and Professional Publication, 2009The international bestsellerThe Toyota Wayexplained the companys success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, inToyota Culture, preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products-and how you can do the same for your company.Toyota Cultureexamines the human systems that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the companys four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire.Drawing upon numerous examples from Likers decades of research as well as Hoseus insider access as a Toyota manager, Toyota Culture gives you the tools you need to: Find competent, able, and willing employees Start training and socializing your people as you hire them Establish and communicate key business performance indicators at every level of your organization Train your people to solve problems and continuously improve processes in their daily work Develop leaders who live and teach your companys philosophy Reward top performance-and offer help to those who are strugglingFascinating vignettes of Toyotas innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scenes details are just what your company needs to successfully learn fromThe Toyota Culture.

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Toyota Culture : The Heart and Soul of the Toyota Way

Illustrated: Yes

Format: Hardcover

Height: 1.35 inches

Width: 6.4 inches

Length: 9.3 inches

Weight: 33.09 oz

Pages: 288