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Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees

Author:  Richard Seltzer

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Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees

English

ISBN: 2370002734

EAN: 2370002734165

Category: Reference / Etiquette

Publisher: Lexington Books

Release Date: 06/02/2010

Synopsis: Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.

Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees

Illustrated: No

Format: eBook - PDF

Pages: 310