Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees
Author: Richard Seltzer
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Book Details
Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees
English
ISBN: 2370002734
EAN: 2370002734165
Category: Reference / Etiquette
Publisher: Lexington Books
Release Date: 06/02/2010
Synopsis: Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.
Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees
Illustrated: No
Format: eBook - PDF
Pages: 310
