Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

English

ISBN: 0071771328

EAN: 9780071771320

Category: Language Arts & Disciplines / Communication/Family & Relationships / Interpersonal Relations/

Publisher: McGraw-Hill Companies, The

Release Date: 08/29/2011

Synopsis: The New York Timesbestseller that changed the way millions communicate S[ Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time. ???from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People SThe quality of your life comes out of the quality of your dialogues and conversations. Here s how to instantly uplift your crucial conversations. ???Mark Victor Hansen, cocreator of the #1 New York Timesbestselling series Chicken Soup for the Soul The first edition of Crucial Conversationsexploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Excerpt: Unknown Property Excerpt

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Illustrated: No

Format: Paperback

Edition: 2

Height: 0.7 inches

Width: 8.4 inches

Length: 8.9 inches

Weight: 12.98 oz

Pages: 288