Commit to Quality

English

ISBN: 0471520187

EAN: 9780471520184

Category: Technology & Engineering / Quality Control/Business & Economics / Total Quality Management/

Publisher: Wiley & Sons, Incorporated, John

Release Date: 10/19/2012

Synopsis: An exhaustive look at the quality team process, this book deals exclusively with implementing a quality program in a service business. Discusses implementation, development, value analysis, and the differences between quality team and quality circle concepts. Examines in detail the successful quality program used at the Paul Revere Insurance Companies, explaining both how and why the program worked.

Commit to Quality

Illustrated: Yes

Format: Paperback

Height: 0.66 inches

Width: 5.96 inches

Length: 9.15 inches

Weight: 13.16 oz

Pages: 208