Customer Service Career Opportunities - Hastings Store Support Center
 

We are seeking a very unique, assertive, detailed-oriented individual who has the ability to view purchases from the customer's point of view to become a valuable member of our Purchasing Team. As a member of the purchasing staff the Book Buyer will be responsible for evaluating and purchasing new titles to add to our selection, driving sales through creative ideas and promotions, managing inventory and sell-through while maximizing profits, negotiating the best terms from vendors, understanding and expressing product merchandising needs and ideas, and staying on top of industry trends and translating those trends (where appropriate) into product offerings for stores.

Requirements:

  • Relocation to Amarillo, TX and must be willing to travel.
  • High School Diploma/GED (2 years college preferred).
  • Previous buying experience in the retail industry.
  • Passion for entertainment/pop culture.
  • Negotiation and forecasting skills.
  • Proven analytical and problem solving skills.
  • Excellent organizational and communication skills.
  • Proficent with Microsoft Office programs (Word and Excel).
  • A self starter with a verifiable sense of urgency

Qualified candidates should submit cover letters, resumes and salary history, in confidence to: recruiter@gohastings.com

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Hastings Store Managers are responsible for managing the store by supervising and executing corporate plans and actions as well as creating a positive team atmosphere and increasing sales by utilizing company financial reports.

Responsibilities include but are not limited to:

  • Oversee the day-to-day store operations to achieve targeted productivity, sales, and profitability goals.
  • Control staffing and turnover levels within the store.
  • Actively mentor and develop Managers in Training.
  • Oversee store personnel and ensure that all corporate policies and procedures are followed.
  • Maintain awareness of competitors and their promotions and offerings.
  • Ensure associates keep stores clean, well organized, and properly merchandised.
  • Provide overall direction for the staff in terms of training and performance tracking.

Requirements:

  • Bachelor’s Degree in Management or a related field or two years retail management experience.
  • Experience in a specialty chain, discount, department, or other mass merchandising store.
  • Proven track record of sales growth and results.
  • Strong leadership, training, organizational, and time management skills.
  • Exceptional customer service skills.
  • Excellent verbal and written communication skills.
  • Effective interpersonal skills with strong problem-solving abilities.
  • Relocation may be required.
  • Must be able to lift up to 50 lbs. with frequent lifting and/or carrying of objects weighing up to 25 lbs.
  • Must be at least 21 years of age.

Qualified candidates should submit cover letters, resumes and salary history, in confidence to: recruiter@gohastings.com

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The Programmer is tasked to support and improve our systems. These systems range from our proprietary internal systems modules to financials and e-commerce. Perform a variety of programming assignments requiring knowledge of established programming procedures and data processing requirements. Maintain and modify programs based on architectural requirements and document said changes. 

Duties:

  • Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology.
  • Maintain and modify programs; make approved changes by amending flow charts, develop detailed programming logic, and coding changes. 
  • Test and develop programming modifications. 
  • Write new program code using prescribed specifications. 
  • Evaluate simple interrelationships between programs such as whether a contemplated change in one part of a program would cause unwanted results in a related part. 
  • Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor. 
  • Confer with users to gain understanding of needed changes or modifications of existing programs. Resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls. 
  • Write and maintain programming documentation. 
  • Maintain confidentiality with regard to the information being processed, stored or accessed. 
  • Document programming problems and resolutions for future reference. 
  • Work independently or as part of a team on assigned task and complete in a timely manner.
  • Provide on the job training to new department staff members.
  • Responsibilities may require evening and weekend work in response to needs of the systems being supported.

Knowledge, Skills & Abilities:

Most of our systems are developed and maintained internally. Our primary database is IBM Informix but we also utilize IBM DB2 and Microsoft SQL Server 2000, 2005 and 2008.  Our systems support all aspects of the company including all programming for our retail locations, our e-commerce business and corporate systems.  These applications span multiple systems and technologies that require the following:

  • Relocation to Amarillo, TX.
  • High School Diploma/GED with Minimum of 2 years college or technical school background
  • Bachelor Degree in Information Systems or related degree is preferred
  • General Programming Experience including, but not limited to; Java, .NET, 4gl, Genero, C/C++, Visual Basic, or Perl
  • Effective interpersonal skills, strong problem-solving abilities, and a positive approach to challenge


Qualified candidates should submit cover letters, resumes and salary history, in confidence to: recruiter@gohastings.com

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The CAD layout designer produces and maintains fixture layouts for the Hastings retail stores. They will work with in-house teams to determine the needs for each store as well as working with outside design professionals such as Architects and Engineers to plan the space for new, relocated, and remodeled stores as well as additional special projects as directed by the Store Planning Manager. The candidate should be willing to work under tight deadlines and juggle multiple projects.

Essential Functions:

  • Uses computer assisted design/drafting (CAD) equipment and software to develop designs.
  • Creates and revises drawings
  • Updates Drafting Standards.
  • Use of AutoCAD software to produce drawings
  • Maintain clear and consistent drafting standards for effective communication design ideas
  • Set and maintain a schedule of the project design process
  • Communication
  • With other store planning personnel in regards to executing the projects
  • With other departments in the design process
  • With outside design professionals
  • Operating and maintaining reproduction equipment, paper, and other related supplies
  • Organize and maintain the storage of electronic drawings and their distribution

Requirements:

  • Minimum 3- 5 years design experience
  • Expertise with AutoCAD design software
  • Familiarity with Microsoft Office
  • Must be detail oriented
  • Self-motivated and deadline oriented
  • Excellent problem solving skills
  • Strong organizational and communication skills

Qualified candidates should submit cover letters, resumes and salary history, in confidence to: recruiter@gohastings.com

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The Co-Pilot is responsible for assisting in transporting Hastings Associates as scheduled for business travel via company aircraft and responsible for assisting in all flight operations. The Co-Pilot works with the Chief Pilot and reports to the Sr. Director of Retail Administration.

Duties and Tasks, including but not limited to the following:

  • Transport passengers as assigned
  • Assists in making lodging and ground transportation for passengers per company guidelines
  • Assists in providing maintenance and upkeep of company aircraft
  • Communicate with air traffic controllers
  • Monitor and operate aircraft instruments
  • Assists in planning flights; including of travel itineraries in advance of trips
  • Awareness of air traffic
  • Check engines, controls, instruments, and other systems to assure proper functionality
  • Ensure baggage or cargo has been loaded correctly
  • Confer with flight dispatchers and aviation weather forecasters to determine acceptable weather conditions en route and at final destination
  • Assists in maintaining flight time log, following FAA guidelines
  • Other duties as assigned

Qualifications, including but not limited to the following:

  • Must possess and maintain a Commercial Pilot's license with an instrument rating issued by the Federal Aviation Administration (FAA)
  • Commercial multi-engine and Instrument Rated
  • Expected to maintain a flexible schedule
  • Turbine experience is preferred
  • Category in-type preferred
  • Annual FAA Flight Physical required
  • High School Diploma or equivalency certification required

Qualified candidates should submit cover letters, resumes and salary history, in confidence to: recruiter@gohastings.com

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We are seeking a motivated individual who possess exceptional technical and analytical skills to become a part of our Information Technologies Team as a Technical Leader. The responsibilities of a Technical Leader include leading a team of developers to design visual and batch software applications in a Linux/UNIX/Microsoft environment. Providing support to end users, and designing relational tables.

Requirements:

  • MIS/CIS/IT Associate or Bachelor degree preferred  
  • 5 years programming experience
  • A working knowledge of Genero, Informix 4GL, UNIX, SQL, Java, XML 
  • Effective interpersonal skills, strong problem-solving abilities, and a positive approach to challenge
  • Must be a highly motivated self starter
  • Excellent communication and time management skills
  • Able to train and evaluate developers and analysts 
  • Strong leadership skills 

Qualified candidates should submit cover letters, resumes and salary history, in confidence to: recruiter@gohastings.com

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