Customer Service Shipping Information

Shipping Information

**NOTE: Product may ship from multiple locations and may arrive in separate packages at different times.

goHastings has partnered with USPS and UPS to deliver your packages. We will determine the shipper at our discretion. We offer delivery to the continental United States, Hawaii, Alaska, APO, FPO, and US territories.

Orders are processed Sunday - Saturday. Any order received on Sunday, Saturday or any Postal Holiday will be shipped on the next business day.

**NOTE: If any of the items on your order are shipped using UPS Mail Innovations, please see the FAQs on the UPS Mail Innovations website. These tracking numbers will begin with the number 92. Topics include:

Why is my tracking information unavailable?
When will I receive my mail piece?

Use this shipping chart to estimate the TOTAL DELIVERY TIME and shipping cost of your order:

Standard Mail

Product Delivery Time Per-Order Charge Per-Item Charge* Per-Ounce Charge*
Books 3-10 Days $3.00* $0.99* $0
Electronics 3-10 Days $1.99* $0 $0.15*
Games 3-10 Days $0 $2.28 $0
Game Hardware 3-10 Days $4.99* $3.00* $0
Movies 3-10 Days $0 $1.29 $0
Music 3-10 Days $0 $1.29 $0
Software 3-10 Days $0 $2.28 $0
Trends 3-10 Days $1.99* $0 $0.15*
New Comics 3-10 Days $1.50* $0.99* $0

**Per-Order Charge: The Per-Order Charge is a one-time charge per order. If your order has multiple products from different departments the Per-Order Charge will be based off the higher of the two Per-Order Charges.

Expedited

Product Delivery Time Per-Order Charge Per-Item Charge* Per-Ounce Charge*
Books 3-5 Days $12.49* $2.99* $0
Electronics 3-5 Days $3.99* $0 $0.18*
Games 3-5 Days $0 $6.61 $0
Game Hardware 3-5 Days $6.99* $5.00* $0
Movies 3-5 Days $0 $6.61 $0
Music 3-5 Days $0 $6.61 $0
Software 3-5 Days $0 $6.61 $0
Trends 3-5 Days $3.99* $0 $0.18*
New Comics 3-5 Days $12.49* $2.99* $0

**Per-Order Charge: The Per-Order Charge is a one-time charge per order. If your order has multiple products from different departments the Per-Order Charge will be based off the higher of the two Per-Order Charges.

Standard Mail Shipping Calculation Example:

Product Ounces Qty Per-Order Charge Per-Item Charge Per-Ounce Charge Total
Movie 4 1 0 1.29 0 1.29
Book 48 2 3.00 0.99 0 4.98
Electronics 80 1 1.99 0 0.15 12.00
Total Shipping: 18.27

Expedited Shipping Calculation Example:

Product Ounces Qty Per-Order Charge Per-Item Charge Per-Ounce Charge Total
Movie 4 1 0 6.61 0 6.61
Book 48 2 12.49 2.99 0 18.47
Electronics 80 1 3.99 0 0.18 14.40
Total Shipping: 39.48

Last Updated: 06/09/2014