Customer Service Nextbook Software Update
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If you are experiencing slowness or a complete lack of connectivity when using your Nextbook Tablet over Wi-Fi, please follow these instructions.

  1. Download the firmware update to your home PC or laptop.
  2. Connect your Nextbook to your computer using the USB cable provided.
  3. On your Nextbook click on "turn on USB storage".
  4. Your computer will recognize the Nextbook. Once it does, drag and drop the downloaded file to you Nextbook.
  5. Once the file is transferred completely, click on "turn off USB storage" on your Nextbook and disconnect the USB from your Nextbook.
  6. Run the Firmware update as prompted on your Nextbook.
To update the firmware on your Nextbook 7 Tablet, PLEASE make sure you use the CORRECT update for the Serial Number that corresponds with your unit.

For these serial numbers:

YF101131201-33868
YF101100001-30000
YF101133869-34868
YF101148989-52436
YF101152437-55168
YF101155169-58560
YF101147989-48988
YF101163989-67988
For these serial numbers:

YF091111683-14182
YF091114183-24182

Download firmware update here:

http://www.nextbookusa.com/

Download firmware update here:

http://www.nextbookusa.com/