Little Red Book of Selling : 12.5 Principles of Sales Greatness
Gitomer, Jeffrey
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Little Red Book of Sales Answers : 99. 5 Real World Answers That Make Sense, Make Sales, and Make Money
Gitomer, Jeffrey H.
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$17.99
Fish! : A Remarkable Way to Boost Morale and Improve Results
Lundin, Stephen C.
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Delivering Knock Your Socks off Service
Anderson, Kristin
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Permission Marketing : Turning Strangers into Friends and Friends into Customers
Godin, Seth
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$23.40
Likeable Social Media : How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (And Other Social Networks)
Kerpen, Dave
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$18.00
The Old Rules of Marketing Are Dead : 6 New Rules to Reinvent Your Brand and Reignite Your Business
Pearson, Timothy R.
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$16.20
Little Red Book of Sales Answers : 99. 5 Real World Answers That Make Sense, Make Sales, and Make Money
Gitomer, Jeffrey H.
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How to Sell Anything on EbayŽ... and Make a Fortune!
Prince, Dennis L.
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Customers. Com : How to Create a Profitable Business Strategy for the Internet and Beyond
Seybold, Patricia B.
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The Lovemarks Effect : Winning in the Consumer Revolution
Roberts, Kevin
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Why Customers Do What They Do : Who They Are, Why They Buy, and How You Can Anticipate Their Every Move
Cohen, Marshal
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Business Process Mapping Workbook : Improving Customer Satisfaction
Jacka, J. Mike
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Its Not about the Coffee : Leadership Principles from a Life At
Behar, Howard
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Little Red Book of Selling : 12.5 Principles of Sales Greatness
Gitomer, Jeffrey
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The Kindness Revolution : The Company-Wide Culture Shift That Inspires Phenomenal Customer Service
Horrell, Ed
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Best Face Forward : Why Companies Must Improve Their Service Interfaces with Customers
Rayport, Jeffrey F.
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Return on Customer : Creating Maximum Value from Your Scarcest Resource
Rogers, Martha
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Positively Outrageous Service : New and Easy Ways to Win Customers for Life
Gross, T. Scott
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Angel Customers and Demon Customers : Discover Which Is Which, and Turbo-Charge Your Stock
Selden, Larry
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Simplicity Marketing : End Brand Complexity, Clutter, and Confusion
Cristol, Steven M.
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E-Service : 24 Ways to Keep Your Customers - When the Competition Is Just a Click Away
Zemke, Ron
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The Only Thing That Matters : Bringing the Power of the Customer into the Center of Your Business
Albrecht, Karl
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The New Pioneers : The Men and Women Who Are Transforming the Workplace and the Marketplace
Petzinger, Thomas, Jr.
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The Discipline of Market Leaders : Choose Your Customers, Narrow Your Focus, Dominate Your Market
Treacy, Michael
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Service Breakthroughs : Changing the Rules of the Game
Heskett, James L.
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All Business Is Show Business : Strategies for Earning Standing Ovations from Your Customers
McKain, Scott
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The Book of Business Awesome : How Engaging Your Customers and Employees Can Make Your Business Thrive
Stratten, Scott
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